Will there be a payment for with the app that is mobile? No. We don’t charge a fee for making use of mobile banking. You may possibly, but, incur normal text or information use fees from your own cordless provider for the utilization of internet browsing on your own smart phone.

Is mobile banking secure? We’re focused on the security and safety of the information. To guarantee the safety of one’s username and passwords, a number of protection features have already been included in our mobile banking solutions:

  • Safe login: The app that is mobile safe login for access. Nobody has the capacity to access your username and passwords without once you understand your unique account.
  • Information encryption: for the security, only information that is limited such as for example your bank account nicknames and balances, is kept on your own smart phone. Your entire account information resides at Sallie Mae, just like online banking. All information put into storage space on your own mobile is encrypted it’s only accessible with your PIN before it’s stored and. This means that if the device that is mobile is or taken the information saved by the application on your device is unreadable.

Let’s say I lose or exchange my mobile device? In the event that you lose or substitute your smart phone, you’ll merely want to re-download the mobile software.

What’s Sallie Mae e-deposit? Sallie Mae e-deposit (also referred to as remote deposit) enables you to conveniently make deposits electronically along with your iPhone ® or Android os ™ Smartphone. In order to make a deposit, you’ll need to take front and back photos regarding the product. Camera and check pictures are firmly prepared exactly like a paper check. Checks deposited after 3:00 p.m. ET. Won’t be processed before the next working day. Standard hold times for check deposits use.

Just how do I make use of e-deposit? To help make a deposit along with your iPhone ® or Android os ™ Smartphone, you must first install our software. When logged directly into your account through the app, you’ll be expected to just take front and back images of the check. You will need to find the take into account the deposit and verify the deposit quantity.

What are the forms of checks we can’t deposit through e-deposit?

You can’t deposit

  • Cash instructions
  • Third-party checks
  • Foreign checks
  • Starter checks

We also can’t accept

  • Checks with obvious alteration to virtually any associated with industries in the front side associated with the item or check
  • Checks formerly transformed into a check that is substitute
  • Checks being remotely developed
  • Checks not payable in united states of america money
  • Traveler’s checks or money purchases
  • Checks dated a lot more than half a year ahead of the date of deposit
  • Checks prohibited by our present procedures for Sallie Mae mobile banking or which are otherwise maybe maybe maybe not appropriate beneath the regards to your account(s). This can include checks that you understand or suspect are fraudulent or elsewhere perhaps perhaps not authorized by the owner regarding the account by that your check is drawn.

Which are the recommendations for making use of e-deposit? There are some tips to bear in mind whenever e-deposit that is using your iPhone ® or Android os ™ Smartphone:

  • Ensure you have actually strong mobile sign power.
  • You need to endorse your check as “For mobile deposit just, Sallie Mae banking account number”.
  • Whenever taking photos of one’s check, make certain the check is wholly in the framework and therefore the photo isn’t distorted or blurry.
  • Please keep in mind, you can’t deposit checks to a certificate of Deposit account.

Is e-deposit secure? Yes, our e-deposit is protected. Our internet site and application feature numerous layers of protection password that is including, internet fire walls, and encryption.

How come my mobile application ‘timing out’? If the smart phone sign energy is poor, popular features of our mobile application might break. Be sure you have actually strong sign energy when depositing checks with e-deposit.

What goes on to my checks once I deposit them? Each time a check is deposited with e-deposit, the pictures regarding the front and straight back of this check are prepared just as if the product had been a paper check brought set for deposit. As soon as your funds can be purchased in your bank account, mark the physical checks as “Void” and shop it in a protected location. Retain checks for a time period of thirty days after that you simply will destroy them by any method that is suitablefor instance utilizing a shredder), to be sure they truly are maybe perhaps perhaps not re-deposited. Cross-cut shredding is highly suitable for check destruction.

Exactly just How can I be notified if my e-deposit is not accepted? You’ll receive an email once you distribute your verify that your e-deposit is not accepted. All checks could https://speedyloan.net/installment-loans-il be at the mercy of review that is further. If there’s a challenge along with your e-deposit by email after you submit it, we’ll notify you. We advice you keep all checks you distribute for e-deposit unless you start to see the deposit post for your requirements. As soon as your funds can be purchased in your account, mark the real checks as “Void”, and destroy them by any method that is suitablefor instance utilizing a shredder), in order to make certain they’re perhaps not re-deposited.

Sallie Mae e-deposit restrictions Deposits via e-deposit are limited by listed here maximums: E-deposit deposit that is daily ($)

  • Total dollar quantity: $5,000.00
  • Final amount of deposits: 5 deposits
  • E-deposit deposit that is weekly ($)
  • Total buck quantity: $5,000.00
  • Final amount of deposits: 5 deposits
  • E-deposit deposit that is monthly ($)
  • Total buck quantity: $20,000.00
  • Final number of deposits: 10 deposits